> ## Documentation Index
> Fetch the complete documentation index at: https://docs.verify-group.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Claims

> Structure, status lifecycle, and workflow metadata of the insurance claim object across motor, health, life, property, and workers compensation lines.

## Lines of business

`MOTOR` · `HEALTH` · `LIFE` · `PROPERTY` · `WORKERS_COMPENSATION`

## Status lifecycle

```
DRAFT → SUBMITTED → UNDER_REVIEW → INVESTIGATING → PENDING_APPROVAL → APPROVED → SETTLED → CLOSED
                                                  ↘ PENDING_EVIDENCE / REJECTED
```

## Workflow metadata

| Key                        | Stage                 |
| -------------------------- | --------------------- |
| `metadata.intake[]`        | FNOL intake           |
| `metadata.validation[]`    | Coverage verification |
| `metadata.investigation[]` | Field investigation   |
| `metadata.approval[]`      | Approval decision     |
| `metadata.settlement[]`    | Payment confirmation  |