> ## Documentation Index
> Fetch the complete documentation index at: https://docs.verify-group.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started — Login & Registration

> Create your Verify Group account, log in for the first time, and understand how access is granted to your organisation's workspace.

## Overview

Before you can run any verifications or manage claims, you need a Verify Group account. This page explains how to register a new account, log in to an existing one, and what to do if you run into problems at sign-in.

<Note>
  **New to the platform?** Your organisation administrator typically invites you by email. Check your inbox for an invitation link before attempting to register manually.
</Note>

***

## Logging in

If you already have an account, go to [platform.verify-score.com](https://platform.verify-score.com) to reach the login screen.

<img src="https://mintcdn.com/verify-group/AvAOZGVIqCofasyv/manuals/LoginScreen.png?fit=max&auto=format&n=AvAOZGVIqCofasyv&q=85&s=fea0bf2156818979a675ff592b0bd950" alt="The Verify Group login screen showing the email and password fields" width="1259" height="931" data-path="manuals/LoginScreen.png" />

<Steps>
  <Step title="Enter your email address">
    Type the email address associated with your Verify Group account into the **Email** field. This is usually the email your administrator used when they invited you.
  </Step>

  <Step title="Enter your password">
    Type your password into the **Password** field. Passwords are case-sensitive — make sure Caps Lock is not accidentally on.
  </Step>

  <Step title="Click Sign In">
    Click the **Sign In** button. If your credentials are correct, you will be taken directly to the Dashboard.
  </Step>
</Steps>

<Tip>
  If you have forgotten your password, click **Forgot password?** below the sign-in button. A reset link will be sent to your email address within a few minutes. Check your spam folder if it does not arrive.
</Tip>

***

## Registering a new account

If you are setting up a brand-new organisation on Verify Group, you can create an account from the registration screen.

<img src="https://mintcdn.com/verify-group/AvAOZGVIqCofasyv/manuals/RegisterScreen.png?fit=max&auto=format&n=AvAOZGVIqCofasyv&q=85&s=d0dcdcb41b0b8231b42184a4121f11d8" alt="The Verify Group registration screen showing the account creation form" width="1261" height="1017" data-path="manuals/RegisterScreen.png" />

<Steps>
  <Step title="Open the registration page">
    From the login screen, click **Create an account** or navigate directly to the registration URL shared by your Verify Group onboarding contact.
  </Step>

  <Step title="Fill in your personal details">
    Enter your **First name**, **Last name**, and **Email address** in the corresponding fields. Use your work email address — this will become your login username.
  </Step>

  <Step title="Choose a strong password">
    Enter a password that is at least 8 characters long and contains a mix of uppercase letters, lowercase letters, numbers, and symbols. Enter it again in the **Confirm password** field to make sure it matches.
  </Step>

  <Step title="Accept the terms">
    Tick the box to confirm you agree to the Verify Group Terms of Service and Privacy Policy. Links to both documents are displayed next to the checkbox.
  </Step>

  <Step title="Click Create Account">
    Click **Create Account**. You will receive a verification email at the address you entered.
  </Step>

  <Step title="Verify your email address">
    Open the verification email and click the **Verify Email** link inside it. This confirms that you own the email address and activates your account. You can now log in.
  </Step>
</Steps>

<Warning>
  The email verification link expires after **24 hours**. If yours has expired, return to the login screen and use the "Resend verification email" option.
</Warning>

***

## Joining an organisation via invitation

Most users join the platform by accepting an invitation sent by their organisation's administrator rather than by registering independently.

<Steps>
  <Step title="Open your invitation email">
    Look for an email from **[noreply@verify-group.io](mailto:noreply@verify-group.io)** with the subject line "You have been invited to join \[Organisation Name]".
  </Step>

  <Step title="Click Accept Invitation">
    Click the **Accept Invitation** button in the email. You will be taken to a page where you can set your name and choose a password.
  </Step>

  <Step title="Set your password and submit">
    Enter your name and a strong password, then click **Join Organisation**. Your account is created and linked to your organisation automatically — no separate registration step is needed.
  </Step>
</Steps>

***

## What happens after you log in

After a successful login, the platform takes you to the **Dashboard** — your central hub for everything happening across your organisation.

* If this is your very first login, you may see an **Onboarding wizard** that guides you through creating your organisation and inviting your first team members.
* If your organisation is already set up, you will land directly on the Dashboard.

<CardGroup cols={2}>
  <Card title="Explore the Dashboard" icon="chart-line" href="/manuals/dashboard">
    Learn what each section of the home screen means.
  </Card>

  <Card title="Run your first verification" icon="user-check" href="/manuals/identity-verification">
    Start verifying individuals right away.
  </Card>
</CardGroup>
