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Lines of business

MOTOR · HEALTH · LIFE · PROPERTY · WORKERS_COMPENSATION

Status lifecycle

DRAFT → SUBMITTED → UNDER_REVIEW → INVESTIGATING → PENDING_APPROVAL → APPROVED → SETTLED → CLOSED
                                                  ↘ PENDING_EVIDENCE / REJECTED

Workflow metadata

KeyStage
metadata.intake[]FNOL intake
metadata.validation[]Coverage verification
metadata.investigation[]Field investigation
metadata.approval[]Approval decision
metadata.settlement[]Payment confirmation